Terms & Conditions of booking
RESERVATIONS
To confirm your booking please complete the ‘Booking Form’, which acknowledges that you have read, accepted and understood these ‘Terms and Conditions’. A 25% deposit* of the full booking amount is to be paid by cheque, direct debit or credit card and this deposit is non refundable. Bookings are held for a maximum of 5 days awaiting deposit. The balance is due a minimum of 90 days prior to departure. Failure to provide final payment by 90 days prior to departure will result in cancellation of the booking and forfeiture of any deposit. We recommend that clients book their flights to/from Broome/Kununurra plus any accommodation required, at the same time they book with us. All prices quoted are in Australian dollars. (Bookings are not accepted through travel agents if deposits have already been paid directly to Kimberley Cruise Centre or Kimberley Safari Centre).
*10% deposit for cruises aboard Coral Princess and Oceanic Discoverer – final payment prior to 60 days.
CANCELLATION
All cancellations incur an admin fee of $200 per couple booked per travel component ($200 also applies to single travellers) plus any applicable credit card charges, along with cancellation penalty as imposed by the chosen tour operator.
bookings made through travel agents
On the occasion that a travel agent books with the Kimberley Cruise Centre and there is a discrepancy between the agent and customer, the booking will then automatically be solely through the Kimberley Cruise Centre and the final balance is to be paid to the Kimberley Cruise Centre (or deposit is forfeited).
TRAVEL AND MEDICAL INSURANCE
It is strongly recommended that passengers arrange suitable cancellation insurance at time of booking. This acts as protection from any circumstance which may force you to cancel or leave an expedition whilst it is in progress. Kimberley Cruise Centre and Kimberley Safari Centre accept no responsibility for the actions of any carrier that results in the purchaser not meeting a booking condition or deadline. Please enquire about our recommended “Suresave" Travel insurance and we can forward details to you.
INTERNATIONAL CRUISES
Passengers travelling on international cruises must have in their possession a passport valid at least 6 months beyond the return cruise date. It is your responsibility, also, to check with the appropriate consulate well in advance of departure, regarding any tourist visas which may be required to enter each country. It is also your responsibility to check whether any re-entry visa is required to re-enter Australia on the return of your cruise (this applies to non-Australian passports).
exclusion of liability
Kimberley Cruise Centre and Kimberley Safari Centre act soley as an agent on behalf of the tour operators and shall not be held liable for any accident, injury, delay, irregularity, loss or damage caused by or resulting from provision of or failure to provide services. We strongly advise that you arrange comprehensive travel, cancellation and medical insurance, at the time of booking.
